General terms and conditions
1. registration - scope
Registration for participation in a course, seminar or retreat offered by Dr Simone Henne, hereinafter referred to as the organiser, is made via the registration form in the booking system or by e-mail, also via cooperating practices/studios. Registrations will be considered in the order in which they are received. After registration, the participant, hereinafter referred to as TN, will immediately receive a written confirmation. With the written confirmation, the contractual relationship comes into effect for both parties. If the course is dependent on a minimum number of participants being reached, this will be made clear in the course announcement and in the confirmation of registration. By registering or by ticking the appropriate box on the online form, the participant accepts these General Terms and Conditions.
2. health
The member declares to the organiser/course management that he/she is not aware of any facts concerning his/her health that would preclude training or participation in a seminar. In case of doubt, the participant shall discuss this in advance with his/her doctor in charge. The participant undertakes to inform the responsible course instructor in advance of any injuries and/or illnesses that may have become statute-barred or are currently present. The course instructor shall decide to the best of his/her knowledge whether training appropriate to the situation can be implemented without foreseeable consequential damage. In case of doubt, the organiser reserves the right to interrupt the training for the participant.
3. remuneration
The amount of the respective course fee is stated in the course descriptions or the price list. All offers and prices are subject to change. By registering, the participant undertakes to pay the entire course fee, irrespective of the benefits provided by third parties (e.g. health insurance,). Payment of the course fee is due immediately upon booking. If the course fee is not received, e.g. by return debit note, the entitlement to participation is forfeited and the course place can be filled by the organiser.
4. event requirements
Events can only take place if the required minimum number of participants has registered. If an event does not take place, the participant will be informed by the course management in good time before the event begins. The participant is entitled to a full refund of the fee already paid. Further claims are excluded.
5 Termination / Cancellation
The date of receipt of the cancellation by the organiser is decisive. The non-utilisation of individual teaching units does not entitle the participant to a reduction of the invoice amount. These regulations apply regardless of the reason for cancellation and also apply if a medical certificate is presented. A substitute person is welcome to take the place. Classes that cannot be attended by the participant due to illness or other reasons will not be refunded and will be noted on the confirmation of participation.
● In case of cancellation/withdrawal BEFORE the start of a course, the following pro rata course fees will be retained
Earlier than 31 days before the first course day 30%
Within 31 days before the first day of the course or after the start of the course/seminar or retreat 100%
*regarding any hotel cancellation fees for the reserved hotel room.
Ordinary termination is excluded for the duration of a closed course with a certain number of course units, provided that it does not last longer than six months. In the event that a course lasts longer than six months, the contract can be terminated without giving reasons for the first time at the end of the first six months after conclusion of the contract with a notice period of six weeks, and after the end of the first six months at any time with a notice period of three months.
In the event of termination of a course longer than six months, the participant shall only pay the share of the remuneration corresponding to the value of the course provider's services during the term of the contract. The right of the course provider and the participant to terminate the contract for good cause remains unaffected. The termination/cancellation must be made in writing.
6 Right of withdrawal - Distance Selling Act The following applies in principle: The consumer has a right of withdrawal for contracts concluded online/by e-mail or by telephone. The revocation period for consumers is 14 days from the day of the conclusion of the contract. In order for the consumer/participant to meet the deadline, it is also sufficient to send the cancellation in good time. A statement of reasons is also not required. In the case of contracts for services, in particular courses, the consumer does not have a 14-day right of withdrawal in accordance with the Distance Selling Act (§ 312b para. 3 no. 6 BGB). The law
provides for an exclusion from the right of withdrawal for contracts for the provision of services in connection with leisure activities, for example, if the contract provides for a specific date or period for the provision.
This includes course content that exclusively serves the leisure activities of the participant. This is the case with the courses offered by the provider. The courses/retreats have a clearly limited time frame. Your right of cancellation therefore expires prematurely if the course/retreat begins with your express consent before the end of the cancellation period or if you have determined/initiated this training date yourself. The cancellation / termination conditions above in the text apply.
7. obligations of the participant
The participant undertakes to treat the equipment and materials provided as well as the classrooms with care. Smoking, eating and drinking in the course rooms is generally not permitted.
8. cancellation / change by the organiser
The cancellation of a lesson of an open course does not affect the tariff, the lesson will not be charged. The cancellation of a lesson of a closed course does not affect the tariff, the lesson will be made up in consultation with the participants. The organiser is entitled to withdraw from the contract for good cause, in particular if the number of participants is too low, if the trainer is ill or for other reasons for which the organiser is not responsible and which make it impossible to hold the event. Already paid participation fees
will be refunded in full if the course is not held. The participant is not entitled to any compensation or claims for damages.
9.Liability
The participant attends the event at his/her own risk. TN should consult their doctor before registering for training courses and discuss any health restrictions with the course leader in advance. The provider accepts no liability for accidents and/or damage to or loss of the participant's belongings, except in cases of intent or gross negligence. Professional liability insurance is in place.
10. eCommerce and payment providers
Processing customer and contract data
We collect, process and use personal customer and contract data for the purpose of establishing, structuring the content of and amending our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user. The legal basis for this is Art. 6 para. 1 lit. b DSGVO.
The collected customer data will be deleted after completion of the order or termination of the business relationship and expiry of any existing legal retention periods. Statutory retention periods remain unaffected.
Data transmission upon conclusion of a contract for services and digital content
We only transmit personal data to third parties if this is necessary for the processing of the contract, for example to the credit institution commissioned with the processing of payments.
No further transmission of data will take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for the data processing is Art. 6 para. 1 lit. b DSGVO, de
Payment services
We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of processing the payment. The respective contractual and data protection provisions of the respective providers apply to these transactions. The payment service providers are used on the basis of Art. 6 para. 1 lit. b DSGVO (contract processing) as well as in the interest of a smooth, convenient and secure payment process (Art. 6 para. 1 lit. f DSGVO). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a DSGVO is the legal basis for data processing; consents can be revoked at any time for the future.
We use the following payment services / payment service providers within the scope of this website:
PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
For details, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Instant bank transfer
The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "Sofort GmbH"). With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfil our obligations. If you have chosen the payment method "Sofortüberweisung", you transmit the PIN and a valid TAN to Sofort GmbH, which can then log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you have transmitted. It then immediately sends us a transaction confirmation. After logging in, it also automatically checks your turnover, the credit line of the overdraft facility and the existence of other accounts and their balances. In addition to the PIN and the TAN, the payment data you have entered as well as your personal data are transmitted to Sofort GmbH. Your personal data includes your first and last name, address, telephone number(s), e-mail address, IP address and, if applicable, other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud attempts. Details on payment with Sofortüberweisung can be found in the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.
giropay
The provider of this payment service is paydirekt GmbH, Stephanstraße 14 - 16, 60313 Frankfurt am Main (hereinafter "giropay").
Details can be found in the giropay privacy policy: https://www.paydirekt.de/agb/index.html.
American Express
The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter "American Express").
American Express may transfer data to its parent company in the USA. The data transfer to the USA is based on the Binding Corporate Rules. You can find details here: https://www.americanexpress.com/en-pl/company/legal/privacy-centre/european-implementing-principles/.
For more information, please see the American Express privacy policy: https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.
Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter "Mastercard").
Mastercard may transfer data to its parent company in the USA. The data transfer to the USA is based on Mastercard's Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
VISA
The provider of this payment service is Visa Europe Services Inc, London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter "VISA").
The United Kingdom is considered a safe third country under data protection law. This means that the UK has a level of data protection that corresponds to the level of data protection in the European Union.
VISA may transfer data to its parent company in the USA. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.
For more information, please refer to VISA's privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
11. concluding remarks
All agreements made between Simone Henne (provider) and the participant for the purpose of executing a contract are set down in writing in these GTC and form part of the agreement. Ancillary agreements must be in writing to be effective.
